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 Free UK delivery, or choose Next Day for £5.45 Pay via debit/credit card or via PayPal
 Up-to-the-minute live stock information Easy 30 day returns guarantee
 Order by 2pm for same day despatch
 Fast, helpful and friendly customer service



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Despatch Times

If you can add it to your basket then rest assured it is in stock, as our website is powered by our up-to-the-minute live stock control system. As a result of this, all orders are despatched placed by 2pm Monday to Friday are despatched the same day. We will send a notification to you by email as soon as your parcel is despatched. Occasionally an item may be out of stock - in this case you will not be able to add the item to your basket, however it is usually only a day or two before our stock is replenished. The item will then be automatically made available for you to add to your shopping basket.

UK - Timescale for Standard Deliveries

Unless you have paid for an express delivery service (see below) Royal Mail standard parcels normally arrive at their destination within 1-3 business days of despatch. Please allow 10 business days before contacting us regarding non-delivery. The majority of our UK parcels are sent by recorded delivery, whereby a signature will be required upon arrival. During checkout, you have the option of specifying a different delivery address if desired. If nobody is available to sign for your parcel, Royal Mail will leave a card and will return your parcel to their local sorting office. You should make arrangements within 5 business days to either collect it in person or have your parcel re-delivered to your address (this can be arranged online at Royal Mail's website).

UK - Timescale for Express Deliveries

We offer two express delivery services - please use the following information to decide which service would be best for you:-

When do you require your parcel?Place your order byand select this service
Delivery by 1pm Saturday2pm FridaySaturday Guaranteed
Delivery by 1pm Monday2pm FridayNext Day Guaranteed
Delivery by 1pm Tuesday2pm MondayNext Day Guaranteed
Delivery by 1pm Wednesday2pm TuesdayNext Day Guaranteed
Delivery by 1pm Thursday2pm WednesdayNext Day Guaranteed
Delivery by 1pm Friday2pm ThursdayNext Day Guaranteed

International Delivery Times

Our international parcels are passed over to your country's own postal service by Royal Mail and normally arrive at their destination within 3-10 business days of despatch. Please allow 15 business days before contacting us regarding non-delivery. The majority of our international parcels are sent by recorded delivery, whereby a signature will be required upon arrival. If nobody is available to sign for your parcel, your postal service should leave a card and will return your parcel to their local depot, where you should make arrangements within 5 business days to either collect it in person or have your parcel re-delivered to your address (you may be able to arrange this online, depending on your postal service).

Questions?

If you have any questions relating to the above then please do not hesitate to get in touch with us - we promise to reply promptly and we would love to hear from you!





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